■第一阶段

1.与客户初步洽谈

  业务洽谈阶段

2.预备调查

3.撰写项目建议书

4.提交及展示项目建议书

5.商务洽谈(包括组建项目组和制定咨询工作计划)

6.签订管理咨询协议(合同)

■第二阶段

1.进驻客户企业前的准备

  诊断阶段

2.召开项目启动会

3.开展综合调查分析，明确存在的问题及其后果

4.开展专题调查分析，明确产生问题的原因

5.提出解决问题的思路和框架

6.撰写诊断报告

7.讲解和提交诊断报告

■第三阶段

1.改善方案的形成

  改善方案设计阶段

2.改善方案的研讨和修订

3.改善方案的提交与汇报

■第四阶段

1.帮助客户制定实施计划

  实施指导阶段

2.对客户进行相关培训

3.对实施中的重点部分进行辅导

4.解决实施中出现的问题，并对方案进行修改与完善

5.对实施效果进行评估

■the first phase

1.initial negotiation with customer

  Business Negotiation

2.preparation investigation

3.project recommendation writing

4.project recommendation submission and demonstration

5.business negotiation(Project team& consultation plan)

6.sign management consultation agreement(contract)

■the second phase

1.visit preparation

  Diagnose

2.hold a project startup conference

3.comprehensive investigation,clear existed problems and
  consequences

4.subject investigation conference, clear problems causes

5.problems solving ideas and framework

6.diagnose report writing

7.diagnose report explaination and submission

■the third phase

1.improvement planing formation

  Planing design improvement

2.improvement planning seminar and revision?

3.improvement planning submission and report

■the fourth phase

1.help customer make implementation plan

  Implementation guidance

2.training for customer

3.important implementation points assistance

4.solve implementation problems,planning modification and
 consummation

5.evaluate implementation effect